Powerful Outcomes! Profitable Strategies!

RG (Bob) Tuss 

STRATEGIC MARKETING / BRANDING 

DYNAMIC CUSTOMER SERVICE -TRAINING

POWERFUL SALES TRAINING & SOLUTIONS

    CELEBRATED INTERNATIONAL TOURISM SPECIALIST     55 Yrs

Founding Member Tourism Industry Association of British Columbia. Pioneer Past President TIABC

Founder - Magic Weeks In Canada

Founder - Priceless Getaways

( Exclusive Extremely High End Experiential Holiday Experiences)

TAKING CARE OF BUSINESS - Strategies that work!

R.G. (Bob) Tuss DMATP
Recipient -
William Van Horne Visionary Award Peer & Government Recognition -                   More than 55 Yrs - Visionary International Tourism Marketing & Business  Development.

Recent Projects: Multiple Country Visitations.
Amazonia/Peru,*Galapagos,*Ecuador,*Peru,*Amazonia/Ecuador,   *Tanzania Africa, *Honduras - Multiple,*Kazakhstan Multiple, *Bolivia - Salt Flats +Multiple Regions , *Colombia - Multiple, ,*Ecuador Multiple *Guyana - Multiple*Azerbaijan - Multiple, *Georgia -Multiple, Uzebekstan,          

*Armenia-Multiple, *South East Asia, *Eastern Europe, *Russia-Multiple, *Siberia/Urals-Multiple, *Middle East-(Classified),  *Canada-Multiple, *USA Everywhere, *Philippines-Multiple, *South Korea, *Japan, *Germany- Multiple, *Austria-Multiple.  *Hawaii Multiple *Australia Multiple 

Asia's Silk Roads Most all STAN Countries (Classified) Multiple, 

                              
                                                                             The "Team"

                                       REAL SOLUTIONS. 
                 ROADS ARE LITTERED WITH THEORISTS. 

                                THE POWER OF 'BOOTS ON THE GROUND' 
                                SUCCESSFUL ASSIGNMENTS WORLDWIDE. 

“Understanding ACTUAL OWNERSHIP…… is having experienced Ownership.”

Photos - La Casa del Sombrero Familia Hurtado, Suaza, Huila, Colombia. & Boarder Camp Southern Urals/Northern Kazakhstan) Newly minted Touristic Policia in Santa Rosa de Copan, Honduras. Salt Flats Bolivia. Selecting precious specialty coffee beans Finca La Floresta Cittaslow Pijao, Colombia. Tourism Office La Paz (Salt Block Table & Seats)
Dar es Salaam Tanzania Hospitality Managers Training. Municpal Tourism Puerto Ayora, Santa Cruz Galapagos Hotel Manager Synposium. Mayor Bladimir Armijos Vivanco, Yantzaza Ecuador TV Broadcast preparation. Pijao Colombia - The roasting of the coffee bean. Finca El Jardin de Los Cerezos

BOB'S CAREER HIGHLIGHTS - PRIORS

BOB'S PRIORS - Include - proudly being associated in cornerstone employment and in various direct ownership roles – Career Highlights

20 years Volunteer Services CESO
52 International Assignments. 

Recent (Mixed Focus) Projects: 
Africa, South America/Central America/Baltics/Grand Caucasus/Central Asia/South East Asia/Russia/Siberia/Middle East/Eastern Europe/North America

LOOKING INTO THE PAST

Western Canada Steel Limited/Cominco (Paymaster & Plant Security. 1,800 employees including Pacific Bolt and Vancouver Rolling Mills.

Hilton Hotels International (Management Training) Hotel Vancouver, Canada.

An “original member & incubator”
Delta Hotel’s (Corporate Internal Auditor {Head Office} and assisting Management - Openings of all new Hotels in British Columbia.) Part of the original team working directly with                       William (Bill) Pattison Founder and Chair and with Dick Farmer Company CFO.

Hotel Real Estate Development & Sales. (Abbot Realty) Harry Gofsky Hotel Sales Legend

“Original” #1-Sunflight/Suntour Holiday/Royal Bank liaison and travel marketing executive opening up Western Canada with Sid Young, Legendary Advertising Executive, and Dennis Gill celebrated CEO Suntours Canada.
Canada Manager-"Original" -Freddy Laker/Canada/British ABC Air Charters. Founder Freddy Laker, one of Europe's most notoriously innovative Air Carrier Cavalier's.

“Original”#1-All Fun Holidays/Silverwing Vegas/Reno Coach & Ward Air/PWA tours.
Marketing Director and Air Tour Development. First Canada Charters Las Vegas/Reno Nevada.

a)Originated first Canada air charters to Nevada. b)Largest land coach service weekly to Nevada. 

The “original” Western Airlines “Magic Weeks In Canada” Founder/Operator of 56 original FIT & Touring programs in Canada. Incentive, Adventure, Classic, Eco.“Original” Reel Fishing Adventures. First Canada-wide Sport Fishing catalogue and operation with 7 major airlines both domestic & international.

“Original” Travelvision/Mediavision – First Video Travel Brochures and development of
First fully integrated IBM Desk Top computer controlled Kiosk display and information systems (Highlighted) at
EXPO 86 – Developed content, video display and technology -*First World Display of multiple touch screen kiosk systems coupled with Slave Monitors portraying British Columbia Tourism. B.C. Pavilion. Government Project Director. Time forward to Internet. Unique proprietary technical projects morphed to Internet use.

Club Universe/Unitours Southern California’s most successful Tour Operator headed by shear genius Michael Alford (sold to Thompson Holidays) 5 years GSA and Canada Marketing Agent.

"Original" Incubator Member - Creation of the British Columbia Okanagan Wine Festival started in Kelowna BC with Bob Sheeley Tourism Okanagan and Brian Garden then Manager of the Pop Capozzi, Capri Hotel.

"Original"Global Travel Canada, Sunshine Travel, Agencies. Founding member/owner/operator.
Travelmaster Australia – High end Outback and Travel tours. Qantas/Continental Air.

"Original" MediaVision- Media-Videotex – Founding “pioneer’s of Touch Screen Kiosk’s” 1st. totally integrated, remote operated, independent managed screen node’s via one PC. - Forerunner to Internet development and deployment. (A PDA, Cell Phone, PC Screen is a "kiosk" in your hands.)Developed "Original" first Airline Kiosk Ticketing & Reservation Technology. First demonstrated as the feature technology EXPO 86 British Columbia Pavilion.

"Original" Imporex – Public Entity Interim CEO “Pioneer” Internet real time video streaming, Real time video distribution and quality high-speed peer point server network. SDSN - movies via Internet. CEO/Director.

"Original" GR - Technologies Co. Ltd. Korea - Alternative Energy Technology creating Heat & Power from agricultural & industrial waste plastics - North America - Director Development.

Urasenke Foundation – Official Tea Masters (Kyoto Japan) Hotel & Resort Development.
Managing Director - Canada

Managing Director Karate BC - 4,500 Member strong Provincial Organization, Internationally accredited.

Ravenhill Risk Control (High Level Security International)
International Operations Manager for an elite team of ex Canadian Military and ex RCMP working to train service personnel overseas and combat Oil & Gas Terrorism as well as Marine Services.

***BENTLEY PACIFIC INVESTMENTS INC. - operative contractor on all projects owned solely and operated consistently from 1978 until 2000. Retired Company.* Many other smaller projects are meshed throughout this period as well. ie: teaching Tourism - B.C.I.T.(British Columbia Institute Of Technology), lectures, Tourism course development, Marketing, etc. with senior secondary institutions and Universities over 13-year period.

Economic Development Seminars – Conducted Provincial Government Community Seminars in most all towns in British Columbia, helping pioneer Regional Tourism and Economic Strategies. Strategies included such areas as Tourism, Mining, Micro-Hydro and Solar energy solutions.

'First Nations Aboriginal Tourism' Tourism Projects - British Columbia, Canada. 'On Reserve' work in developing Business Fundamentals and Marketing Training related to Reserve economic focus.

AND many more…Luxe Saturno Italian Supper Club, Witchita North Night Club, Restaurants, Hotels, Resorts, Fast Food (Maza Bars -Mediterranean) franchises. American Diners. Medical Tourism & Spa Projects. 

Proven Performance -  “ The proof is in the proof."

Professional Associates World Wide. Want expertise, experience, learned advice? Call today. 

(PHOTO - Robert Tuss,  Winter in Satka Russia, Cliff Resort Rotonda, Southern Urals, Russia, Remote Philippines Island checking the sand bars) Cataratas Pulhapanzak Honduras. Chamber of Commerce Yantzaza Amazonia Ecuador.
San Pedro Sula Honduras Hotel Security Training and Policies. 

CREATIVE! EFFICIENT!

*CREATIVE * EFFICIENT * DYNAMIC

CRAFTING SUCCESS - Pivotal roles with notable young and name brand organizations. Personal Ownership, as well as numerous incubator, small, medium, large corporate and government assignments both domestic and internationally. Adviser and/or very hands on. Public Company know how? Absolutely!

PARTNERING NEW AND OLD ECONOMY

EXPERTISE – Marketing, both e-commerce and traditional. Strategies & Action Plans. Management. Communications. Liaison. Training. Coaching. - Private and Public Company’s. Government. Individuals. - Domestic and International expertise.
Short or long term projects. Day engagements are always welcome! Affordable too!

STARTUP * EXIT * EXPANSION * TURN-A-ROUND
Currently Activity in Small Business Development 2020

LIKE WHAT? – “TOURISM & HOSPITALITY DEVELOPMENT”

The convergence of economic, demographic and cultural trends will continue to revolutionize the tourism industry. It is expected the next two decades will see more lifestyle changes than in the entire past century. Three driving forces: baby boomers, the rise of the urban middle class in emerging, previously under-developed countries, and, the reality that travel aspirations are becoming almost a human covet. Accelerating the process is technology – both travel-specific technology, such as the introduction of newer and cheaper transportation modes, and numerous unrelated but important technologies. The convergence of Internet, telephone and television in a digital soup and the increasing capability of pending technology will continue to drive change in ways as yet unimaginable.Recently noted is the example quoted; “the velocity of information transfer, the ‘death of distance’ and the ability to reach out to consumers all over the globe – all consequences of digital convergence -- is empowering everyone in the travel industry”.Customers are today further driven with a plethora of choice and information. The consumer experience, the tourist experience, now begins long before they leave home.

Tourism - Business, Educational Institutes and Government Agencies ‘hands on’ operative. Creative development projects big and small, as both an owner, executive, and/or senior consultant. Hotels, Resorts, Restaurants, Nightclubs, Golf Club, Coach-lines, Cruise-ships, Airlines, Travel Agency’s, Tour Operations, Community’s, Municipal, Provincial/State, Senior Government Agency Tourism Development Worldwide. * Published Studies.

Instructor & Senior Advisor at post-secondary levels in Tourism, it’s component sectors, and related business action strategies. ‘British Columbia Institute of Technology’, ‘Simon Fraser University’ British Columbia, Canada, and most recently the “Foundation University”, Philippines. Architect of numerous Tourism white papers, instituted course development material, instructed, and participated at senior committee levels in integrating academic and practical venues into the curriculum leading to Professional degrees.

Major Services – Hotels & Resorts. Hospitality Services. Small Business and Public Company. Community & Government -Tourism Strategies - Marketing and Development.

Pioneering student courses in the study of Tourism Marketing & Development. Expertise was on loan (from private sector) to government, college, university and national strategy planners on post secondary implementation of Tourism into Urban Planning, Real Estate, Chartered Accountant, Law and Ecology born Degrees. Many of the original courses now embedded in degree programs, either in Tourism & Hospitality, or combined in traditional graduate studies were initially incubated by myself (primarily British Columbia), or, in standing committee (private industry, government & academic leaders) as Tourism & Hospitality clearly became a major consideration as a federal export in Canada's economy.

Helped craft the ‘original & still highly successful’ SUPER HOST, B.C. project (Service Culture Training) and researched/ wrote ASIA PACIFIC SUPER HOST for the Asia Pacific Foundation under - Mary Collins, Member Parliament, Canada

WIRED or NOT – ‘Internet Video Pioneer’. *Published Studies.
Advanced technologies, content development and e-business marketing consultation. eg: Project Leader & pioneer development of the first, World Exposition (EXPO 86), remote driven, interactive multi-node (8), full motion video, still photo, dynamic graphic overlay, telephony integrated, touch screen display systems, content development and installations coupled with data capture management, controlled with software on a single PC.

Department Store, Government, Travel Bureaus, Museum, Exposition, and similar Kiosk self-serve system firsts. The forerunner of‘ desk top’ ‘lap top’ kiosk (PC) or any external wireless access to web content-the (internet). Market driven solutions!

Pioneered in advanced wired/wireless public access systems, real time video delivery and content development. Multi-channel strategies pioneering in Rich Media, Real time video web casting channels -‘Convergence Studio’ Multimedia & digital distribution solutions. - Entertainment (movie) and Travel/Tourism applications. Website video production and marketing. Business Development for Pelicula Films, International Film Maker Oz Yilmaz.

WHAT - EXACTLY DOES BOB DO?

WHAT? – EXACTLY?

CONSULTING, SENIOR ADVISOR AND COACH.

Consulting is more than expressing theory and abstracts. My expertise goes beyond and encompasses “hands on” experience. There is no better understanding of business than the investment of your own money and the signing of personal checks every month. You have to bank on your decisions. Our long service in the marketplace puts reality in perspective. “Out of the box” Tried true. New economy and old. Website, Professional Video and Social Media Savvy.  Building solid business strategies. Sometimes, just another opinion may be all you need.

*MARKETING

Developing the engine that drives the enterprise to determined goals is exciting. My creative spirit has helped many clients’ find their way “ out of the sand box.” Normality is dull. My reputation has been built, beyond all other abilities, as Marketer extraordinary.The milestones are proof positive. A record of winning enterprises shows the valuable contributions made and indeed the making of many clients’ very, very, rich.
“Seeing beyond the horizon and determining how to make the journey real is the essence of marketing. "Solutions are crafted with bold strokes and imagination.

*MANAGEMENT - SHORT TERM OR LONG.


Project by project. Senior level or middle assignments. Recognized experience and expertise to jump right in. What role? Good guy? Bad guy? Interim CEO, Leader. General Administrator. Troubleshooter. Proven leadership abilities have been demonstrated.

Leadership in Franchise, Large or Small Hotel, Resort, Tour Operations, Restaurants – traditional or fast food. Technology.  IPO and Public Company initiation.

Management skills have touched all sizes and shapes. Start-up scenarios.

*TRAINING

Inter-departmental training. Service training. Sales training. Management skills training. Focus Groups. Evaluations. Personal experience as Instructor in post secondary academic environments as well as our own staff training in various businesses for invested company’s and client’s, lend the expertise offering your staff skills they may really wish elevated or simply to re-assure they know their job well. COMMUNITY TRAINING IS IMPORTANT, SEMINARS & WORKSHOPS, LEADERSHIP PROGRAMS.

*PROMOTION & SALES

Foremost in the minds of all business - SELL THE PRODUCT!

Develop action plans that make your investment in the marketing model pay off. Marketing is a framework and creates a desired goal. Promoting your business and selling the product is making that marketing plan come to life.

*LIAISON

Lobby. Expertise as Chair over the years with numerous organizations and governments bring the delicate balance required in persuasion to the forefront.

Working with government agencies in establishing agendas, white paper studies, nurturing, and other requirements to the benefit of client’s and others.

Mediation between both organizations/government and strategies to solve conflict issues. Required “stick handling” internal and external relations Planning and advise on Media and Public persona.

How to deal with media and regulators. Information dissemination that works.

*INVESTOR RELATIONS & FINANCE

Having served as Director on public company boards and negotiated financing at different levels of growth I am familiar with Investment models, acquisitions, mergers, and alliance strategies. Creating public investor confidence models is paramount. Bob has worked in operational development in Internet Technology, Mining, Micro-Hydro and Solar energy solutions. The projects clearly identify Bob can chew gum and walk at the same time. The depth of experience is truly deep.

ENTREPRENEUR! -

-International Corporation with in-house training. (Hilton Hotels). Quickly, accelerated into management divisions and then as Head Office executive (Corporate Internal Auditor) with Delta Hotels as the new start-up chain organization was founded.
Subsequent – on going studies completed with Langara College, King Edward Adult Center, British Columbia Institute of Technology, U.B.C., Distance Learning, included – Marketing. Industrial Relations. Business Administration. Business Accounting. Sales Training. Advertising. International Affairs. Import/Export, Economics. Real Estate, on going adult development courses as required to upgrade personal skills.

Numerous courses in computer programming, e-content design, network architecture, video production,and in particular, business (e-marketing, sales, advanced business modeling),and other up-grading programs have been on going as specific projects dictated.*With Public Company expertise,

I have served on, and continue to serve on the boards of both Canada and USA Company’s. Advisor too change over firms going from private to public. Current Companies include, Resource Mining, Communications (internet) and Environmental Green Energy delivery utilizing dirty waste plastics as fuel source developed with PENN STATE University and Korean unique patented Burner. 

PROVEN PERFORMANCE – PROVEN VALUES

With personal life experiences, there are decisive moments.
Serious. Dangerous. Humorous. Inspiring. Informative. Educational.
As a Professional Public Speaker and past member of ‘The Speakers Association of North America’ - Topics are open.

CONTACT – BOB (British Columbia, Canada) Email – clydesdalehouse (at) gmail.com

(Photo - Hotel Management Training Session - San Pedro Sula, Honduras )